SHIPPING & COSTS
Frequently Asked Questions
How much does shipping cost?
Netherlands, Belgium and Germany: €4.95 shipping costs - FREE FROM €99
Bulgaria, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Czech Republic and Sweden: €7.95 shipping costs - FREE FROM €149
Do you offer free shipping?
Yes! We offer free shipping in the Netherlands, Belgium and Germany for orders over €99 and free shipping across Europe for orders over €149
How long will my order take to arrive?
- Shipped with PostNL 1-3 working days
- Shipped with DHL 2-4 working days
- Shipped with DPD 2-4 working days
Europe can take up to 7-14 days
Do you ship internationally?
Currently, we ship within Europe only.
Are shipping costs refundable?
Shipping costs are non-refundable unless your order arrives damaged or there is a shipping error on our part.
How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with a tracking link so you can follow your package’s progress.
Can I change my shipping address after placing an order?
If your order hasn't shipped yet, contact us as soon as possible to update your address.
Need help?
💌 Happy to help! We reply to emails during these hours as quickly as possible.
📅 Monday to Friday, 10:00 AM – 6:00 PM
Couldn't find your answer?
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