Privacy policy

PRIVACY POLICY

Last updated: December 22, 2025

Stoncusknit operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Stoncusknit is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and how your information is collected, used, and disclosed.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you or another individual. Personal information does not include anonymous or de-identified information.

Depending on how you interact with the Services, where you live, and as permitted or required by law, we may collect or process the following categories of personal information:

  • Contact details, including your name, address, billing address, shipping address, and email address
  • Financial information, including credit card or debit card details, payment confirmations, and other payment-related information
  • Account information, including your username, password, preferences, and settings
  • Transaction information, including items viewed, added to cart, purchased, returned, or canceled
  • Communications with us, including customer support inquiries
  • Device information, including information about your device, browser, network connection, and IP address
  • Usage information, including how and when you interact with the Services

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, or communicate with us
  • Automatically through the Services via cookies and similar technologies
  • From our service providers who collect or process information on our behalf
  • From partners or other third parties

How We Use Your Personal Information

We may use personal information for the following purposes:

  • To provide, personalize, and improve the Services, including processing orders, managing accounts, shipping, returns, and exchanges
  • For marketing and advertising purposes, including sending promotions and displaying advertisements based on your activity
  • To ensure security and prevent fraud
  • To communicate with you and provide customer support
  • To comply with legal obligations and respond to lawful requests

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, including:

  • Shopify, vendors, and service providers who perform services on our behalf
  • Business and marketing partners for advertising services
  • When you direct us to share information or provide consent
  • Affiliates or entities within our corporate group
  • In connection with business transactions such as mergers, acquisitions, or bankruptcy

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may use personal information for analytics and marketing purposes. For more information, please review Shopify’s Privacy Policy.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy, security, or content of those websites.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of majority in your jurisdiction.

Security and Retention

No security measures are completely secure. We cannot guarantee absolute security of your personal information. We retain personal information only as long as necessary for account management, legal obligations, dispute resolution, and enforcement of agreements.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to manage communication preferences. If you reside in the UK or EEA, you may also have rights to object to or restrict processing, or withdraw consent.

Complaints

If you have concerns about how we process your personal information, you may contact us using the details below. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process your personal information outside your country using recognized transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for legal, operational, or business reasons. The “Last updated” date will be revised accordingly.

Contact

Questions or requests regarding this Privacy Policy can be sent to:

Stoncusknit
info@stoncusknit.nl
Kapelstraat 19
5386 BP Geffen
The Netherlands

IBAN: NL54INGB0114076189
VAT number: NL005304931B64
Chamber of Commerce number: 98035800